Customer care

A little closer to your order.

Choose optional AUVREN text messages for order updates, delivery notifications, and customer support. The program is operated by IVEA INTER LLC.

Text messaging is awaiting carrier approval. You can choose your preference at checkout. For help now, email support@auvren.us.

How to choose text messages

  1. Browse the collection, choose a piece, and add it to your bag.
  2. Open your bag and select Continue to checkout.
  3. In the Information step, enter your mobile number in the contact section.
  4. Select the optional SMS consent checkbox beside the disclosure below, then continue through checkout and submit your order information.

The checkbox starts unchecked. A phone number alone does not enroll you, and leaving the box unchecked does not prevent a purchase.

Explore the collection →

What to expect

Messages relate to your AUVREN furniture order: order progress, delivery arrangements, and responses to customer support questions. Message frequency varies. Message and data rates may apply. This choice does not subscribe you to marketing messages.

You stay in control

Once messaging is available, reply STOP to opt out or HELP for help. You can always contact support@auvren.us about your order or messaging preference.

Read the SMS Terms & Conditions and Privacy Policy. We do not sell or share your mobile number or SMS consent with third parties or affiliates for marketing or promotional purposes.

Who sends these messages

AUVREN's text messaging number is +1 (888) 433-2475. Text messaging will begin after carrier approval.

AUVREN · Operated by IVEA INTER LLC
8341 Beechcraft Avenue
Gaithersburg, MD 20879
United States

support@auvren.us